Refund policy

Return, Refund and Cancellation Policy

Maragiya allows return of your order within 7 days from the date of purchase for a full refund excluding delivery charges, provided the goods are unaltered, unused and undamaged and in the same condition in which it was received. We cannot honor any returns after the 7 day period. We do not exchange items. If you would like to exchange an item, then return it within the 7 day period, and place a new order for the item you would like instead. 

If you decide to return an item for a refund, please send the original receipt(s), and the item(s) to Maragiya at 3500 East West Highway Hyattsville, MD 20782.

We prefer that items are returned to us using a shipping provider that
issues a tracking number. Please note that we may not accept liability
for goods that are not returned via a traceable method.  Please remember to ship your return package fully insured for the entire amount of the item since your return cannot be processed until the item has been received in the office and inspected. Insurance coverage for full value
is highly recommended, as we will not be held responsible for lost or
stolen packages.

It may take up to 14 business days to issue a refund.
Credit card refunds may take up to an additional 10 business days for
your bank to complete. Refunds are processed after the item(s) is
inspected and deemed free of damages and altercations. We will notify you with the confirmation. We will issue a refund to your credit card or other method of payment.

We regret that we cannot enter into any phone communication in regards to refunds once items have been returned. Our chosen form of communication for legal reasons in this case is either email or via letter post. We ask that items purchased online are returned from the same country to which they were delivered. 

Please let us know of the cancellation of your order within 3 days of submitting your order.

You cannot cancel an order once we have shipped it and you have received our shipping confirmation. If you decide to cancel after shipment,
our Standard Return, Refund and Cancellation Policy applies.