Shipping policy

 

Shipping Policy

Maragiya offers FREE SHIPPING within the Continental US for all merchandise.
We are a small, family-owned business and take pride in ensuring your
items are shipped with the best care. We are always working on better
ways to serve you. Please carefully read our shipping and delivery policy
for your orders. 

 

Delivery Process and Schedule
Please allow 5-10 business days to process shipping requests. Once your
order is processed, you will receive an email with a more detailed
estimated delivery time. Please note, before processing and dispatching

your purchases, we must confirm your credit card information with your
card issuer. This may cause additional delays in the processing of your
order. All orders will be shipped on business days (Monday-Friday),
excluding federal holidays. Maragiya is not responsible for weather-related 

shipping delays.
 **Please note, all delivery times are only guidelines. Maragiya does not
consider an order to be overdue until a week after the specified delivery
date has passed. During high-season sale periods (November-December;
March-April), please allow the standard 5-10 business days to process orders. 

We offer free shipping to the following locations:
Continental United States

Items shipped within the continental United States should arrive within
5-10 business days after the order has been processed.
 

Free shipping offer excludes orders shipping to Alaska and Hawaii, as well as P.O. Box or US Territories and APO/FPO/DPO addresses.
 

Shipping Procedures & Shipping Methods

All items shipped in the continental United States (excluding Hawaii
and Alaska) will be shipped via United States Postal Service (USPS)
registered, insured mail. We do not deliver to P.O. Box addresses. Orders
can be tracked at www.usps.com within 24-48 hours after you receive a
shipping confirmation e-mail.

Required Signatures 

Maragiya insures all items during shipment. All
domestic packages require a signature at the time of

delivery. Once a signature has been given, all responsibility for the
item is passed to the signee. The individual who signs for the package
confirms receipt and will be held accountable for the package. You may
choose to waive the signature requirement when you order your items. If
you wish to waive the signature requirement, please indicate this in the
comments section of your order. Please be aware, if you waive the
signature requirement you are completely responsible if your package is
lost, stolen, or missing. Maragiya is not responsible and no refunds will
be issued for deliveries that waive the signature requirement.  

 

Lost or Stolen Items 

Maragiya is not responsible for lost or stolen orders. Please
ensure your order shows the correct address and packages are not left on
your porch. If an item is lost or stolen, contact us and we can submit a
claim with USPS. Please be aware, the process takes several weeks
and most claims are refused. USPS does not issue refunds for packages
that are shown as delivered in their tracking system. 

 

My Item Hasn't Been Delivered, What Should I Do?
Contact us via email if you have not received your item within 10 business days. We will put a trace on the package in an attempt to locate it. You can also track your package by using the tracking number supplied to you in your "thank you" email.